f77bd Privacy Policy

f77bd is a trusted online entertainment and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") describes how f77bd collects your personal information, the purposes for which that information is used, and how it is kept secure.

Relevant Terms

• Personal Information: Any information by which a person can be directly or indirectly identified — such as name, email address, mobile number, and financial transaction details.
• Processing: Any operation performed on personal information — including collection, storage, modification, transfer, or deletion.
• User / You: Any person registered with or visiting the f77bd platform.
• Cookies: Small text files stored on your device while using the website that help improve your browsing experience.
• Third Party: Any person or organisation other than f77bd with whom information may be shared in specific circumstances.

f77bd uses the information collected from you only for the following legitimate purposes:

• Account Management: To create, verify, and maintain your account.
• Transaction Processing: For the accurate processing of deposits and withdrawals.
• Customer Support: To resolve your complaints, queries, or issues quickly.
• Fraud Prevention: To detect and prevent unauthorised access, money laundering, and fraud.
• Age Verification: To ensure that only those aged 21 or above are using the platform.
• Service Improvement: To improve our games, promotions, and overall experience.
• Communication: To inform you about important notices, transaction updates, and relevant offers.
• Legal Compliance: To comply with applicable laws and regulations.

We may share your information in the following limited circumstances:

• Payment Processors: Only the necessary information to complete transactions via bKash, Nagad, Rocket, and bank transfer.
• Technology Partners: Technical service providers for the platform — who are contractually bound to follow our privacy standards.
• Game Providers: Activity data required to operate specific games.
• Law Enforcement Agencies: To comply with court orders or lawful government directives.
• Fraud Prevention Services: To verification services to ensure the security of the platform.

All third parties we work with must comply with f77bd's privacy standards. They may use your information only for the specific task assigned and may not use it for any other purpose or share it for their own benefit.

• SSL/TLS Encryption: All communication between you and our servers is encrypted.
• Encrypted Password Storage: Passwords are never stored in plain text — strong hashing algorithms are used.
• Firewall and Intrusion Detection: Multiple layers of protection to prevent unauthorised access.
• Regular Security Audits: The platform's security is regularly assessed and improved.
• Two-Factor Authentication: An additional verification option to protect your account.

Only authorised f77bd staff can access your personal information — and their access is limited strictly to the information required for their work. All staff are bound by strict confidentiality agreements.

We retain your information for as long as your account is active. Even after an account is closed, certain information may be retained for a specified period based on legal obligations and fraud prevention requirements.

• Transaction Records: Retained for a specified number of years in accordance with financial regulations.
• KYC Documents: For identity verification purposes, for a limited period after the account becomes inactive.
• Communication Logs: For as long as necessary to improve customer service quality.

When the need to retain information ends, it is securely deleted or anonymised.

f77bd strictly does not allow anyone under the age of 21 to register or use the platform. Age is verified at the time of registration and KYC documents are requested in cases of doubt.

If we become aware that information from a minor has been collected, the relevant account will be immediately closed and that information will be securely deleted.

If a guardian suspects that a minor is using the platform, they can contact us at: [email protected]

f77bd may update this privacy policy from time to time. For important changes, we will notify you at your registered email or on the platform.

If you continue using the platform after changes have been made, you will be considered to have agreed to the updated policy. The "Last Updated" date at the top of this page indicates the date of the most recent revision.

If you do not agree with the new policy, you have the right to close your account.

Our servers and technology infrastructure may be located in various countries. As a result, your information may be processed or stored outside of Bangladesh. Where this occurs, we ensure that adequate data protection measures are in place in that country, or that appropriate contractual safeguards are in effect.

f77bd supports responsible gambling. For this purpose, we may analyze data on your gaming activity — to provide assistance or impose restrictions if someone shows signs of problematic gambling. This analysis is completely confidential and is solely for your protection.

To learn more about responsible gaming tools and support, visit our Responsible Gaming page.